Customer Testimonials

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Google May 7, 2021

Even though it was busy, workers were calm, they just need to smile a bit more...Sergio did a great job multi-tasking.....and 400$ later I was outie....

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Google May 7, 2021

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Google May 7, 2021

Awesome service team. Jesse, Joseph Martinez, Mario Carillo and Manny took care of business. High marks all the way around.

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Google May 6, 2021

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Google May 6, 2021

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Google May 5, 2021

Excelent service. Mr. Sthepen Sanchez was very courteous, polite and professional. I have visited Toyota deelers in 4 different states of the Union and nobody had never treated me as Mr. Sanchez did it. Please make sure his Supervisor know it. I love Toyota Chula Vista

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Facebook May 5, 2021

Best people and perfect deals, I highly recommend it.

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Google May 4, 2021

Took a friend to look for a new Prius. Because of the coronavirus, Toyota cars are slow coming so didn't find what was wanted. The sales staff tried very hard to help, though!

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Google May 3, 2021

Roberto Vasquez is the BEST!!!!! I would give him 10 stars!!!!! My name is Stephanie Montoya and I just recently bought a Toyota Rav 4.

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Google May 2, 2021

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Google May 1, 2021

Excellent customer service ,thanks toyota and well trained employees :).

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Google May 1, 2021

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Google May 1, 2021

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Google May 1, 2021

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Google May 1, 2021

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Google May 1, 2021

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Google Apr 30, 2021

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Google Apr 29, 2021

Jose Candelas assisted my husband and I during our first new vehicle purchase and we couldn’t have been happier with the outcome. Jose and the Toyota team all worked together efficiently to help us get approved for our dream truck. We can’t thank you all enough and I would recommend Toyota vehicles to anyone I know and this store to everyone!

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Google Apr 29, 2021

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Facebook Apr 29, 2021

5 Star service! Everyone is very professional, and genuine. Will recommend to all my friends.

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Google Apr 27, 2021

Celia was communicative, helpful, and kind. I always feel good about taking my car to Toyota.

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Google Apr 27, 2021

I had a wonderful experience buying my car at Toyota Chula Vista. That was my first time buying a car on my own. Luckily, Francisco, in a very polite way answered all my questions, and gave me the necessary guidance to ensure that I understood and I was already to finalize the purchase. I really recommend Toyota.

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Google Apr 26, 2021

Giovanni Molina sold us our car from this dealership. Not only did he offer the most competitive price and financing but was upfront about the cost. He even knew other dealerships and, although we wanted to find out ourselves, he stated that we were welcomed to come back and he would still help us. We did visit 3 nearby dealerships which, quite simply, were a joke. The dealership in National City even refused to give us actual numbers unless we were "serious" about buying a car. Once they gave us the numbers, we thought they were kidding as the ...

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Google Apr 26, 2021

We shopped around before we settled on where to purchase a 2021 Prius. After dealing with multiple Toyota dealerships, we found that Giovanni Molina, was not only honest and upfront but courteous and efficient. While other dealers were willing to offer rebates, none were as honest and direct as Giovanni. We have purchased cars before, but this was - by far - the best experience we've had. Once we decided, Giovanni came back to the dealership to meet us so that we could get it done that day. He then came back for a 3rd time after realizing that financing ...

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Google Apr 25, 2021

We went in so uncertain and the salesperson that helped us her name is Julie. When I tell you she fed us with honesty and her professionalism was amazing. She did not hassle us or push us to just settle. She was honest from the beginning and all the way to the end. And she assured us my son would drive away with a car, needing no co-Signer. And she delivered on her word. People please believe this dealership is there to help. I will definately refer others to them and hopefully be able to purchase a vehicle for me ...

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Google Apr 25, 2021

Gracias a celia excelente trabajo al ayudarnos a resolver nuestros problema en mi carro ToyotaCamry 2020 en un problema de batt 👍👍

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Google Apr 24, 2021

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Google Apr 24, 2021

servicio al cliente al 100

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Google Apr 24, 2021

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Facebook Apr 21, 2021

Excellent customer service, very friendly and helpful.

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Google Apr 20, 2021

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Google Apr 19, 2021

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Facebook Apr 15, 2021

Excelente servicio me atendió Javier Aguirre.

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Google Apr 15, 2021

I had an amazing experience. I was running late due to transportation issues. The original sales rep greeted me and passed me over to another fully capable sales rep. The salesman I worked with worked with me to show me the options available.

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Google Apr 15, 2021

Sergio and Toyota team got it done, thanks for taking care of my Rav4 Hybrid maintenance.

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Google Apr 14, 2021

Moe is one of the best salespersons that I've worked with in a long time. He was highly knowledgeable about the 2021 Rav4 that we purchased. He took the time to explain everything about the vehicle and even checked on us the next day! He's a kind spirit, and I'm so glad that he was the one to help us. I couldn't have had a better experience. Also, the truck is fantastic!!

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Google Apr 13, 2021

Highly recommend this place.

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Google Apr 13, 2021

Friendly and fast service, Sergio Navarro was very professional and informative. 5/5 Thank you!!

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Google Apr 13, 2021

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Google Apr 13, 2021

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Google Apr 12, 2021

Excellent Service

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Google Apr 12, 2021

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Google Apr 10, 2021

I was looking for a specific Tacoma for over a year and a half and I contacted several dealerships around the county and let them know exactly what I wanted. Most dealerships told me they didn’t have the truck or wanted to charge me an up charge of $5000 because the Tacoma I wanted was in “high demand” (Kearny Mesa Toyota). Hector Lomeli from Toyota Chula Vista went above and beyond. He followed up with me several times and kept me updated on what Tacoma’s were arriving. He suggested I reserve one to make sure I get the Tacoma ...

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Google Apr 8, 2021

Jason is a great guy! Honest, friendly, hard working, and really wants to help you out be happy with your purchase.

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Google Apr 8, 2021

Pretty good. It seems that they don't pressure you too much.

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Google Apr 8, 2021

Had my car serviced there a gentleman by the name of Mario helped me out and gave me Excellent service and has gained my trust. I will be only working with him and him only so hope he stays there forever.

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Facebook Apr 8, 2021

I’ve taking it for service and parts

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Google Apr 6, 2021

I called in for an oil change and was able to take it that same day, Danny Munoz from Service and Maintenance was AMAZING! Super helpful and friendly! He made the whole process easy and my car was done in an hour at the most!! Appreciate your help! Thank you!

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Google Apr 6, 2021

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Google Apr 4, 2021

rápido! Buena y rápido atencion!

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Facebook Apr 3, 2021

It was a awesome experience and I look forward to getting my service oil change

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Google Apr 2, 2021

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Google Apr 2, 2021

My attendant Chris was particularly very professional. The service I requested was done promptly and efficiently. I will be back..

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Google Apr 1, 2021

We have been taking our Toyota’s to the Chula Vista dealership. All the time we have worked well with Chris Lora Valdez. He knew very well what an excellent customer service is and we really appreciate it. The patience , knowledge and understanding is always outstanding. Don’t get me wrong - Toyota’s service are always great, but Chris has this calm demeanor that you know your vehicle will always be taken care of. He will not take advantage of you ... old vehicle or not so old one... his honesty is always welcome. That is what we customers always ...

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Google Apr 1, 2021

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Google Apr 1, 2021

Wrong business. Toyota is fine.

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Google Apr 1, 2021

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Google Mar 30, 2021

Profesional and friendly. Speedy and timely with their services!

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Google Mar 29, 2021

Very friendly, quick, and professional!

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Google Mar 28, 2021

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Google Mar 26, 2021

Smoothest, easiest, and most pleasant car buying experience I've had. Giovanni was a pleasure to work with and got me in and out with my new car quickly. Thank you, Giovanni!

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Google Mar 26, 2021

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Google Mar 25, 2021

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Facebook Mar 25, 2021

After a horrible experience where we walked out of trying to buy a used Honda up at Ocean Honda in San Juan Capistrano we found the very same used car with less miles for a better price at Toyota Chula Vista (yes, we bought our Honda at a Toyota dealership!). From the second we inquired about the used car to dealing with Mark Garcia, our super nice sales person, to the fabulous Finance Manager Mireya Perez we couldn’t have had a better experience at this dealership. They were honest, transparent, not pushy, and incredibly helpful, securing financing at rates ...

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Google Mar 25, 2021

After a horrible experience where we walked out of trying to buy a used Honda up at Ocean Honda in San Juan Capistrano we found the very same used car with less miles for a better price at Toyota Chula Vista (yes, we bought our Honda at a Toyota dealership!). From the second we inquired about the used car to dealing with Mark Garcia, our super nice sales person, to the fabulous Finance Manager Mireya Perez we couldn’t have had a better experience at this dealership. They were honest, transparent, not pushy, and incredibly helpful, securing financing at rates ...

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Google Mar 24, 2021

It was a smooth experience and I am very happy with the purchase. The staff were helpful and knowledgeable and I would have no problem going back to them in the future.

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Google Mar 24, 2021

I was so blessed to get my beautiful red from my baby. Thank you son. Love Mom ❤🤟

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Facebook Mar 24, 2021

Great car buying experience, helpful and friendly.

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Google Mar 24, 2021

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Google Mar 23, 2021

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Google Mar 23, 2021

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Facebook Mar 23, 2021

The staff is always friendly and welcoming. They are knowledgeable and up front with the service being requested and also make good suggestions of other service recommendations.

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Google Mar 22, 2021

Best service I have ever had! I won’t go anywhere else!

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Google Mar 22, 2021

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Google Mar 21, 2021

Reached out to Toyota Chula Vista for a quote on a 2021 rav4 hybrid, quick response with numbers, set a same day appointment for a test drive. Very quick and easy transaction with David Nunez, he was great! Very informative and helpful, in and out within 2 hours.

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Google Mar 20, 2021

Everyone was very helpful and professional. Jose Benitez was very thorough and he explained everything that I need to know about the car that I purchased. He was able to offer me a great deal and he made the process very easy. I had a great experience with Toyota Chula Vista and their customer service is exceptional.

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Google Mar 20, 2021

Great service!

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Google Mar 19, 2021

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Google Mar 19, 2021

Francisco is great and helpful. Very satisfied with his service at Toyota. Highly recommend!

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Facebook Mar 19, 2021

Giovanni from the internet sales department made my experience easy, painless, and great! Beyond excited to have worked with them!! Thank you Giovanni for my Tacoma!!

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Google Mar 19, 2021

Sergio en servicio hizo un gran trabajo, me guio por el lugar para que estuviera comoda en lo que esperaba mi carro.. un gran servicio... 100% recomendados

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Facebook Mar 18, 2021

tienen un super servicio yo lo recomiendo

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Google Mar 18, 2021

Ask for David Nunez and his dad Ruben Plascencia.

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Google Mar 16, 2021

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Google Mar 15, 2021

Giovanni Molina was amazing! He was incredibly thorough, helpful, empathetic, and kind. I am blown away by the exceptional service received by Giovanni. I can’t recommend him highly enough! Go see him! He’s so great! Thank you!!

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Google Mar 12, 2021

Loved it good service thumbs up for Jose candelas

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Google Mar 12, 2021

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Google Mar 11, 2021

Mario from the Service Dept responded every time to my messages and communicated very well. I feel confidant my vehicle is taken care of. I’m very pleased to continue having my vehicle serviced here.

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Google Mar 10, 2021

I bring my car here for oil changes because it is super close to my job. I am able to make an appointment easily over the phone and drop my car off. Mario in the service department is always amazing. He is quick and friendly and his team does an awesome job! I get a car wash and multi point inspection with every service. They even fixed the little change compartment that I knocked loose a few weeks ago without me even mentioning it. Thank you Mario and the Toyota Chula Vista service department!

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Google Mar 10, 2021

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Google Mar 10, 2021

I love getting my car oil change or any type of service done here. Celia is great, she’s my go-to advisor every time. But today I had my appointment at 12pm and waited 4 hours for my car to be done. Never before have I waited so long for my car to get a couple of things done. I left frustrated, hungry and annoyed. Todays wait time made me think about going somewhere else next time.

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Google Mar 8, 2021

I was very pleased with the customer service I received from beginning to end of my purchase. Jose Kia helped me get a good deal, the process was very easy. I am so happy I went to Toyota Chula Vista.

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Google Mar 8, 2021

Quick service visit. Made the appointment online, dropped off my vehicle and they called me within the time that they said they would. There wasn't much to go over since it was my vehicle's first schedule maintenance. Overall everyone was attentive and friendly.

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Google Mar 7, 2021

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Google Mar 6, 2021

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Google Mar 5, 2021

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DealerRater Dec 2, 2017

Alfonso has been extraordinary. He is dedicated,honest and highly professional. He goes above and beyond. We recommend Alfonso to everyone! Thanks so much for everything.

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DealerRater Nov 12, 2017

Alfonso was very attentive with my mother and I, also very patient as my mother wasnt feeling very well and had to leave to take her to urgent care. He helped us find the right car and worked with our payments and downpayment. Hes very professional and knows how to treat and care for his customers.

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DealerRater Oct 21, 2017

Could not have done this without Alex. I asked for this car and got on it asap and it arrived in a week. When it finally came to the lot, Alex contacted me and I was there to see it for the first time and test drive it. Alex was very informative and answered all my questions even dumb questions I had. He gave me a great deal. I didn’t even hesitate to check out other dealers. Even though I met him through my friend, we connected like we’ve known each other. So thankful he made my first ...

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DealerRater Oct 20, 2017

Mr. Figueroa made us feel extremely welcomed, and very comfortable! Not pushy at all and had so much patience so happy i purchased my first car with him and the Toyota team of Chula Vista

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