Customer Testimonials
Excellent customer service.
Great experience as always here at Toyota of Chula Vista @ Main st. I was helped by Javier Aguirre who was professional, fast and efficient as usual. Thank you for another great experience!
I love this place great customer
Excelente servicio de principio a fin!! La persona que me atendió (Marco Kim) fue de lo más amable en todo momento, también la encargada de finanzas súper servicial. Sin duda los recomiendo y cuando busque otro vehículo regresaré ahí.
Friendly service, quality work!!
Buen servicio, excelentes instalaciones...precio un poco alto en partes, pero es Toyota
The wifey and I searched multiple dealers looking for a Rav4 Hybrid, and our last hope was here. Sure enough Roberto Lopez sat us down and discussed our options for some incoming inventory. He was with us every step of the way and was very accommodating for the entire process before and after the car arrived. Thank you so much for such a smooth car purchase experience.
Toyota Chula Vista!!! Thank you to Roberto Lopez!! Awesome sales rep! Respectful, honest, very communicative and rapid response time! Having traveled a great distance, Robert made sure to accommodate all our needs and requests. He was knowledgeable about our very cool RAV4 hybrid XSE, and was able to break down all the specs of each model. We had questions, and he had all the answers. He was able to work with our numbers without any hassles, no fussing or haggling. Thank you so much for the quality service! You are definitely an asset to the Toyota team!
Good car antenna one
I was very confused, on buying a truck. But the Sales Manger Ruben explained everything good so i could get it.lol I bet he thought i was nuts. Lol sales guy Carlito was very sweet as well. Both had alot of Patience towards me, coming from Another Country Australia, and a Disable daughter with me and my oldest son. Carlito explained alot to my son as well, beinf 18 so he can also understand for when he goes and buys a car on his own. Ruben, Thanks so much and understand and CARING, which i truly did not expect that ...
Es una Automotriz de Vehículos con gran Variedad de Autos, Pick Ups y venta de partes originales de Toyota.
Great service...
Toyota Chula Vista has kept my Prius in tip top shape . I can count on Mario Curillo to provide honest estimates and get the work done. Thanks
thank you!
Went in for the 5000 mile maintenance. Got fast tracked to the front of the line which was perfect because I had a busy day and I needed my car. The service area was in the front so I saw the technicians working on my vehicle. Ms. Tapia was very helpful and her window was very decorative so I didn’t feel like I was at the DMV. The waiting area was open, clean and spacious. Dealership was easy to get to and inside the dealership was easy to navigate.
I was helped by the staff there they were excellent good job 🙂
Javier and the Toyota team do an amazing job with customer care. The service they give is done quick and with care. 5/5 stars
Mario was able to help us with a recall issue the same day. We went in, we were helped right away and the truck was finished before promised and even washed. Highly recommended.
Above and beyond service! Celia Tapia the best person to talk to about maintenance on your vehicle! Thank you so much for the help!
Excelente servicio, el area de atención a clientes para servicio súper atento, especialmente el Sr. SERGIO ESPINOZA quien me brindó una atención excepcional, es una persona muy amable y conocedora de su puesto brindándome una explicación de las condiciones de mi vehículo además de puntual en la recepción y entrega de mi Van Sienna, muchas gracias y Felicidades Sr. Espinoza!!
There weren’t any appointments left online but they were able to fit me in. I got an oil change done and it was completed prior to the estimated time! Thank you for your continued awesome service!
Would have given 5 stars if the maintanence guys would have actually done his 5 point inspection instead of skipping a few and marking them ok. I only know he didn’t check a lot of things because he marked green on things i know don't work. Other than that pretty good service, quick, and they offer complimentary lyfts. I expect 5 star service always on dealer ship work.
Gracias a Toyota servicio, me atendieron sin cita muy rápido
Excelent Service!!! Ask for Sergio Espinoza when you take your car for maintenance at the dealership. He is courteous and honest. FIVE STARS a Truly Exceptional Service
Worked with Jeovani to buy a new car. The guy didn't play any games, and stood by the price he offered on the phone. He also didn't pressure us into buying anything we didn't want. Although I love my Honda, it felt like we were buying a timeshare at the end with all the upselling. They had us out in just over an hour with the car, couldn't be happier. BTW I went to the Toyota dealership on Mission George after confirming availability and pricing on the phone, and then they tried to play games after ...
excellent service, Carlito is the man
Very accommodating and responsive in regards to purchasing my car and then later having it serviced.
Absolutely wonderful! Honest, kind, and fair people working here.
Had a pleasant experience, great customer service and they gave me top dollar for my trade in car, more than KBB average or carvana, needless to say I will come again when it’s time to make another purchase.
Poncho (the salesman) and Mireya (finance manager) was excellent in helping me. They were not rushing me and very patient.
Even though it was busy, workers were calm, they just need to smile a bit more...Sergio did a great job multi-tasking.....and 400$ later I was outie....
Awesome service team. Jesse, Joseph Martinez, Mario Carillo and Manny took care of business. High marks all the way around.
Excelent service. Mr. Sthepen Sanchez was very courteous, polite and professional. I have visited Toyota deelers in 4 different states of the Union and nobody had never treated me as Mr. Sanchez did it. Please make sure his Supervisor know it. I love Toyota Chula Vista
Best people and perfect deals, I highly recommend it.
Took a friend to look for a new Prius. Because of the coronavirus, Toyota cars are slow coming so didn't find what was wanted. The sales staff tried very hard to help, though!
Roberto Vasquez is the BEST!!!!! I would give him 10 stars!!!!! My name is Stephanie Montoya and I just recently bought a Toyota Rav 4.
Excellent customer service ,thanks toyota and well trained employees :).
Jose Candelas assisted my husband and I during our first new vehicle purchase and we couldn’t have been happier with the outcome. Jose and the Toyota team all worked together efficiently to help us get approved for our dream truck. We can’t thank you all enough and I would recommend Toyota vehicles to anyone I know and this store to everyone!
Celia was communicative, helpful, and kind. I always feel good about taking my car to Toyota.
I had a wonderful experience buying my car at Toyota Chula Vista. That was my first time buying a car on my own. Luckily, Francisco, in a very polite way answered all my questions, and gave me the necessary guidance to ensure that I understood and I was already to finalize the purchase. I really recommend Toyota.
Giovanni Molina sold us our car from this dealership. Not only did he offer the most competitive price and financing but was upfront about the cost. He even knew other dealerships and, although we wanted to find out ourselves, he stated that we were welcomed to come back and he would still help us. We did visit 3 nearby dealerships which, quite simply, were a joke. The dealership in National City even refused to give us actual numbers unless we were "serious" about buying a car. Once they gave us the numbers, we thought they were kidding as the ...
We shopped around before we settled on where to purchase a 2021 Prius. After dealing with multiple Toyota dealerships, we found that Giovanni Molina, was not only honest and upfront but courteous and efficient. While other dealers were willing to offer rebates, none were as honest and direct as Giovanni. We have purchased cars before, but this was - by far - the best experience we've had. Once we decided, Giovanni came back to the dealership to meet us so that we could get it done that day. He then came back for a 3rd time after realizing that financing ...
We went in so uncertain and the salesperson that helped us her name is Julie. When I tell you she fed us with honesty and her professionalism was amazing. She did not hassle us or push us to just settle. She was honest from the beginning and all the way to the end. And she assured us my son would drive away with a car, needing no co-Signer. And she delivered on her word. People please believe this dealership is there to help. I will definately refer others to them and hopefully be able to purchase a vehicle for me ...
Gracias a celia excelente trabajo al ayudarnos a resolver nuestros problema en mi carro ToyotaCamry 2020 en un problema de batt 👍👍
servicio al cliente al 100
Excellent customer service, very friendly and helpful.
Excelente servicio me atendió Javier Aguirre.
I had an amazing experience. I was running late due to transportation issues. The original sales rep greeted me and passed me over to another fully capable sales rep. The salesman I worked with worked with me to show me the options available.
Alfonso has been extraordinary. He is dedicated,honest and highly professional. He goes above and beyond. We recommend Alfonso to everyone! Thanks so much for everything.
Alfonso was very attentive with my mother and I, also very patient as my mother wasnt feeling very well and had to leave to take her to urgent care. He helped us find the right car and worked with our payments and downpayment. Hes very professional and knows how to treat and care for his customers.
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