Customer Testimonials

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Google Oct 23, 2021

I came in just to get my engine and tire pressure light checked. Friendly staff, good service and I wasn't there to long. Just it's the second time they didn't turn off the warning lights for me. I know I could've just walked back in but I shouldn't have to.

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Google Oct 23, 2021

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Google Oct 23, 2021

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Google Oct 22, 2021

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Google Oct 22, 2021

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Google Oct 20, 2021

Nice personnel. Free Starbucks coffee and bottled water. Clean place. Organized. Satisfied with the customer service of Chris Valdez.

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Google Oct 20, 2021

Muy buena atención , las instalaciones y el personal muy amable . Me atendió el sr. Javier y se aseguró de que no me quedará ninguna duda acerca del servicio que se le hizo a mi vehículo

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Facebook Oct 20, 2021

Good service, easy in and out

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Google Oct 19, 2021

I was very pleased with my experience at Toyota.

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Facebook Oct 18, 2021

Very friendly and courteous. Will recommend to everyone for vehicle purchase or maintenance!

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Google Oct 18, 2021

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Google Oct 17, 2021

Sales team are helpful and friendly. My car was ordered to my specifications. Sales manager Cameron Klein took excellent care of me. I know I can go back for help with anything I need. Good dealership.

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Google Oct 16, 2021

Everything was great, good attention, good service and quickly

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Google Oct 15, 2021

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Facebook Oct 14, 2021

My husband and I recently bought a car from Toyota Chula Vista. Our lease was up in December, but Jerry approached us and wanted to help get me out of my car early. He was an amazing help. He was very knowledgeable about the cars. Jerry had a real comfortable vibe coming from him almost like family. I knew Jerry wanted to help us. At the end we drove away in a 2021 Toyota Rav 4 Hybrid and I'm in love with the car. Thank you Jerry for all of your help.

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Google Oct 13, 2021

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Google Oct 13, 2021

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Google Oct 12, 2021

Took my vehicle in for scheduled service and was pleasantly greeted by a very nice lady who explained what she would be doing and walked me to the service rep who would be assisting me with paperwork. Then I was greeted by another young lady who was fantastic in getting everything processed quickly allowing me to be in & out of there in less than 10 minutes. Both ladies were very courteous and displayed excellent & quick customer service, which is what I like. In & out! Always with a smile and great attitude. 👍

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Google Oct 10, 2021

Very friendly and will go the extra mile to find you the right vehicle. I bought 2 vehicles in 1 month and was very satisfied. Giovanni my salesperson was excellent.

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Google Oct 9, 2021

Very courteous and prompt service. Options were clearly described. I was provided transportation home and was informed as promised when the car would be ready for pickup, on the same day.

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Google Oct 9, 2021

I have had my Tacoma 4x4 for 25 years. Until my last two visits it seemed all my issues weren’t being totally addressed. Steven Sanchez and his team of mechanics have done a phenomenal job. They have found issues others have overlooked or ignored. I want to thank them for their dedication to do things right. I don’t know who the mechanics are, but I hope this gets to them. Stephen Sanchez is a standup guy and I trust him to treat me right. Thank you

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Facebook Oct 9, 2021

todo el personal exajeradamente muy atentos y muy amables, la comodidad que se siente mientras esperas por tu veiculo ,en lo personal el trato que me dio el sr aguirre me encanto muchisimas gracias

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Google Oct 8, 2021

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Google Oct 7, 2021

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Google Oct 6, 2021

Great experience at Toyota of Chula Vista, excellent explanation from service adviser, delivered on time.

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Google Oct 6, 2021

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Facebook Oct 5, 2021

Prompt service and excellent customer service. Sergio Navarro rocks! 😎

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Facebook Oct 4, 2021

Nice , Friendly Customer Service i took My Car To Give It Maintenance they finished Quicker Then Expected !

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Google Oct 3, 2021

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Facebook Oct 2, 2021

Being in finance myself makes you not want to get the run around on financing. So when we went to Toyota Chula Vista and asked to look at their selection we were introduced to Mr. Robert Lopez. He showed me all I needed to see. I told him what my FICO was and how much we were going to put as deposit and what our AGI was and that I previously financed via Toyota in Tustin. I told him I was tired and wanted to see if he could make it happen in 2 hours or less. I do believe it ...

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Google Oct 2, 2021

This was a very pleasant experience. Chris was my Service Rep. He was professional, friendly, courteous, and did all he could to ensure that my wait time was as short as possibly. He even came to find me in the lounge area, instead of calling me on my mobile or over the speaker, to not only update me on the progress of the work but as soon as the work was finished on my car. That was a personal touch that made this appointment go smoothly. He even took the time to help me locate my car as it was ...

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Facebook Oct 1, 2021

Jairo helped me purchase my dream car and made it the best experience! He was so helpful and very knowledgeable. He helps me feel at ease through the whole process. He is super friendly and excellent and keeping you in the loop! If you need a car, contact Jairo at Toyota Chula Vista and I promise you won’t regret it! Best car buying experience ever. We will be back to purchase my fiancé’s car with him!

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Google Oct 1, 2021

Jairo helped me purchase my dream car and made it the best experience! He was so helpful and very knowledgeable. He helps me feel at ease through the whole process. He is super friendly and excellent and keeping you in the loop! If you need a car, contact Jairo at Toyota Chula Vista and I promise you won’t regret it! Best car buying experience ever. We will be back to purchase my fiancé’s car with him!

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Google Oct 1, 2021

I had a great experience working with Moe and the rest of the team at Chula Vista Toyota. I got the exact vehicle I wanted and was able to drive it home the day it arrived.

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Facebook Sep 30, 2021

Excellent attention from Javier Aguirre, he always have a smile, very helpful and always attentive to you as a customer, applause to Toyota for having employees like him 👏👏👏

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Google Sep 30, 2021

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Google Sep 30, 2021

Our family has been always using the service at Toyota at Main St, Chula Vista. Very reliable and always on time. Thank you, Javier!

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Google Sep 29, 2021

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Facebook Sep 29, 2021

Helpful, accommodating and reliable. Even in short notice for a change of service time. Thank you and more power to you.

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Google Sep 28, 2021

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Google Sep 27, 2021

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Google Sep 26, 2021

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Google Sep 26, 2021

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Google Sep 25, 2021

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Google Sep 24, 2021

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Google Sep 21, 2021

Toyota Chula Vista made our car purchase so easy! They were responsive through text which was so convenient and found me my perfect car with everything I wanted. Working with Gio was great and he was always upfront with everything during the sale. I would definitely recommend Toyota ChulaVista to anyone looking for a new car during these crazy times!

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Google Sep 21, 2021

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Google Sep 19, 2021

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Google Sep 19, 2021

I live in the North San Diego County, but I drove all the way to Chula Vista because of their selection and low prices. Closer dealerships were angering me off because of their price marks ups or their lies about inventory. I bought my RAV4 here for thousands of dollars less than what another dealer offered, and I got the color that I wanted. With the Toyota shortage, dealers are getting away with some serious mark ups. There were no mark ups at Toyota CV though. The service here is typical. No matter where you buy a car, always be ...

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Google Sep 19, 2021

Today I leased a car, and Jose Candelas gave me a really good offer, and he explained to me everything pretty well, I would definitely recommend him if you are planning to either purchase or lease a car.

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Google Sep 19, 2021

Great peaple and great service

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Google Sep 15, 2021

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Google Sep 15, 2021

Great service on my Tacoma for regular scheduled maintenance.

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Google Sep 15, 2021

Excellent Customer Service

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Facebook Sep 15, 2021

I wasn’t sure what to get since Joshua help me a lot with all process was super nice experience and so great full best experience ever

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Google Sep 14, 2021

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Google Sep 11, 2021

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Google Sep 11, 2021

Nice people good service

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Google Sep 10, 2021

Moe Ghaffari is the most professional car representative, always giving me updates on my car delivery and when it arrive, all paperworks are so smooth and fast, my wife's very happy. TOYOTA CHULA VISTA IS HIGHLY RECOMMENDED BEC OF ITS GREAT PEOPLE LIKE MOE.

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Google Sep 10, 2021

Great service by Benny. He was very attentive and answered all my questions. If you ever go there ask for Benny!

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Facebook Sep 9, 2021

They are punctual, have a nice space to wait with great coffee. I never had to bring the car back, always delivered it cleaner, and running smoothly!

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Google Sep 9, 2021

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Google Sep 9, 2021

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Google Sep 9, 2021

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Google Sep 8, 2021

Luis was an exceptionally wonderful person to work with. I can not recommend a better place to buy a car. I love my car and the professionalism that I experienced when I bought it! 😊

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Google Sep 8, 2021

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Google Sep 7, 2021

I recommend Toyota Chula vista in Main St. The salesperson that handle my account is Moe. He handles our account very well and gave us the best APR. Not only that he explains to us very well all the functions of the Highlander XSE that we bought. I highly recommend Toyota Chula Vista

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Google Sep 7, 2021

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Facebook Sep 6, 2021

My husband and I came to Toyota yesterday looking for a Camry but we weren’t sure on pricing and models. We test drove one that we fell in love with and was suggested by our awesome salesman Roberto! He was so helpful throughout the whole process and did not pressure us even remotely on anything! It was my first time buying a car and my husbands third and he said it was the easiest and stress free experience he’d ever had buying one! Highly highly recommend this place and Roberto!

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Google Sep 5, 2021

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Google Sep 5, 2021

Get a new car including trade in, was easy and very quick, thanks for your attention to the details.

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Google Sep 4, 2021

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Facebook Sep 1, 2021

Great customer service from my advisor Danny Munoz.

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Google Sep 1, 2021

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Google Sep 1, 2021

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Google Sep 1, 2021

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Google Aug 31, 2021

I have gotten my cars service here for quite some time now and i have never been upset about it, service is always good. The service guy who i used to choose no longer works here which made me a little sad but yesterday i was attended by a new service tech Sergio Navarro and i 100% recommend this guy! He is polite, professional and knows how to communicate with you. He was completely booked for the afternoon appointments including mine but he still turned in my car in a good amount of time considering how many cars he had. I ...

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Google Aug 29, 2021

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Google Aug 26, 2021

Celia its extraordinary customer service, she ask fir the issues in my truck and she help me professionally and honestly. She its the Best

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Google Aug 26, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

If anyone goes to Toyota Chula Vista for service, you have to ask for Sergio Navarro. This young man is knowledgeable and a true professional. He has excellent communication skills and is very thorough when explaining what is wrong and what needs to be done to fix your car. As long as Mr. Navarro is there, I will be a regular at Toyota Chula Vista.

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Google Aug 25, 2021

The staff was very professional and my vehicle was delivered on schedule

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Google Aug 25, 2021

I came to this location because a different location was supper unpleasant. I do not regret it one bit! Miguel from sales and Anna from finance made my experience super easy! My brother works at a Toyota in NY and Miguel and Anna had no issues communicating with him on my wants and needs. Definitely recommend this location.

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Google Aug 25, 2021

Great service experience from the moment of arrival until they return the vehicle. Keep it up!!

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Google Aug 25, 2021

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Google Aug 23, 2021

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Google Aug 21, 2021

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Facebook Aug 20, 2021

Muy contenta con el servicio de Toyota Chula Vista !!

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Google Aug 19, 2021

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Google Aug 19, 2021

Great job done and customer service!

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Facebook Aug 19, 2021

People very friendly , very good service and very good Job!

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Google Aug 18, 2021

Always gave the best help for you to buy the car you lake excellent customer service sales rep excelente (Mr Juan Rivera) finance person grat!!! (Ana) thanks Toyota Chula Vista for this wonderful deal

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Google Aug 18, 2021

Great communication, service, and care shown towards customers. Thank you!

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Google Aug 17, 2021

Great service, done in a timely matter. I did ask them not to wash my car and they did anyways but that's okay 😄

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DealerRater Dec 2, 2017

Alfonso has been extraordinary. He is dedicated,honest and highly professional. He goes above and beyond. We recommend Alfonso to everyone! Thanks so much for everything.

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DealerRater Nov 12, 2017

Alfonso was very attentive with my mother and I, also very patient as my mother wasnt feeling very well and had to leave to take her to urgent care. He helped us find the right car and worked with our payments and downpayment. Hes very professional and knows how to treat and care for his customers.

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DealerRater Oct 21, 2017

Could not have done this without Alex. I asked for this car and got on it asap and it arrived in a week. When it finally came to the lot, Alex contacted me and I was there to see it for the first time and test drive it. Alex was very informative and answered all my questions even dumb questions I had. He gave me a great deal. I didn’t even hesitate to check out other dealers. Even though I met him through my friend, we connected like we’ve known each other. So thankful he made my first ...

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DealerRater Oct 20, 2017

Mr. Figueroa made us feel extremely welcomed, and very comfortable! Not pushy at all and had so much patience so happy i purchased my first car with him and the Toyota team of Chula Vista

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DealerRater Oct 9, 2017

Gabriel Zavala, Service Advisor 682, gave exemplary service, checking our Prius in, and then getting it moved to the head of the line because we were waiting. I could not have asked for better service as we received from Toyota on 04 Oct 2017. Thank you Gabriel & Toyota.

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