Customer Testimonials

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3/1/2019
I really like and appreciate this dealership. They have water bottles available and coffee and tea. I like that they have a shuttle with a 10 mile radius. Definitely worth it! So thanks!
Josephine D.
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2/28/2019
My preferred Toyota dealership when getting my car service done, and where I would buy my next Toyota. Location is good, never super busy in service (on weekdays). Staff is always helpful and friendly, nice lobby if waiting, and a shuttle if you don't like waiting.
J Ellis
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2/28/2019
Hey, it's a really good car dealership and service center. The folks here are super pleasant. I got my truck from these guys - they were awesome. When my truck battery went dead for some weird reason they swapped it out without any questions or warranty bickering. Yeah, it was under warranty, but there wasn't any discussion - boom - new battery installed. I like to get my truck maintenance done here because I can schedule online for a time that suits me, they are quick to assist you when you pull in the covered parking area and the customer waiting area is pretty darn nice. They have plenty of seating, TV to watch, phone chargers, wi-fi, cold water, hot chocolate, hot water for tea (I guess) and fresh, hot coffee in a couple different varieties. I just had my truck oil changed and serviced - it was a busy day with lots of customers so things were taking longer than normal. I asked the service representative, Javier, how much longer it would take and he bolted off to find out what the delay could be. He returned in less than 5 minutes and told me the truck would be done in 15 minutes. Cool. I relaxed and had another cup of coffee while I watched TV - hard to complain.
Bengt L.
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2/25/2019
My 1st time buying a vehicle by my own, and I couldn't be more happier with the excellent customer service! In my case I was attended by Luis Bezares, and he was very friendly, informative and helpful. I'm very happy with my acquisition and definitely whenever decide to upgrade it , I'll look for him! Keep up the good work and service!!
Pauline M.
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2/23/2019
I've bought my first Toyota Tacoma here back in 2012 and seven years later I came back and bought myself another Tacoma. This is definitely my place for purchasing new vehicles. The staff is friendly and helpful. the waiting room is comfortable and includes beverages. I would recommend all friends and family to my dealership Toyota Chula Vista, they will help you out and give you a great deal.
Emmanual Clariza
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2/21/2019
We bought a Toyota 4Runner from Toyota of Chula Vista this past weekend and had the great pleasure of working with Mosen Ghaffari (aka Mo). From the start Mo was a pleasure to deal with. A very kind, helpful, and patient individual. He was never pushy and always went out of his way to make sure that we were confortable and happy throughout every step of the process. If you ever need to purchase a new or used vehicle, Toyota Chula Vista is the place to go. Be sure to ask for Mo. Thanks for all your help mo.
Darren O.
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2/18/2019
We'll be coming back again and again for our service needs. We have two cars that we bring in so we'll be in a few times a year. Mario, our service advisor is very helpful.
Joey T.
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2/13/2019
I am a tow operator. I dropped off a Prius and parked it in their parking lot. Place looks very clean and respectful. Easy to get to. Big place, very nice.
Sergio DeLosRios
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2/6/2019
I recently took in my vehicle for an airbag recall. I am super pleased with the attentiveness, fast, and genuine service that was provided. Edward Ruiz was excellent. Thank you for being on it and friendly.
Adelle M.
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2/5/2019
My husband and I we bought a Tundra and since the beginning we have had great customer service. Not to forget to mention Frank Moreno service advisor. Always greeting you with a great smile and so helpful! Keep up the good work!
Blanca O.
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2/4/2019
Many thanks to Chris Lora Valdez, Assistant Service Manager, and the service department, of Toyota Chula Vista. The check engine light came on late one Saturday morning, and I would have been stranded if Chris hadn't stepped up and made an effort on my behalf. He bumped me to the front of the line to determine the possibility of fixing my car that day, and when that became impossible Chris arranged a rental car for me. He kept me informed every step of the way and was consistently professional and easy to work with. Not sure what I would have done without Chris's help!
Cheryl D.
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1/27/2019
Great customer service and super organized service department.
J.R.
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1/17/2019
all of Toyota staff are very friendly and helpful. Took my mother's car in for service, thank you Toyota Chula Vista for fixing the maintenance light issues!
Gerardo Barron
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1/16/2019
Precios altos pero atencion exelemte
Maria Fernandez
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1/10/2019
My 1st time coming here to have my car serviced. Used to go to Toyota National City but didn't like their service and they always tried to upcharge me. From the moment I got out of my car everyone was nice. Israel was friendly and informative. He communicated very well and provided updates throughout the day. Will definitely be coming back!!
Maribel L.
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1/08/2019
De primerisima!! La gente super amable y to explica todos con puntos y comas.
elena Araneda
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1/4/2019
See Sylvester if you need a car or truck.
Tami Mummert
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1/01/2019
Fantastic service
David Beltran
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2/13/2017
Great service, great environment, Dente is a great guy!
Steve Corona