“Automotive experts providing the best quality products & services with customer satisfaction in mind”
Here at Toyota Chula Vista, we’re different than your everyday superstores. With us you have a name, in lieu of a mere customer number. We aim to build long-lasting relationships with our loyal patrons and supply you with the personal attention that’s warranted. Our employee base is comprised of seasoned veterans in the automotive industry, who have helped us serve you since our inauguration in 2006. We know your vehicle is pivotal in your everyday life so beyond the brand you can trust, we’re the dealership you can trust. We’re here to provide you with the reliability and efficiency you need, always rendered with a smile. As a Toyota dealer serving Chula Vista, San Diego, and National City, we are completely devoted to our local patrons.
Our Philosophy in Action:
- We are a family of friendly professionals
- We are multilingual and multicultural
- We greet every guest with a smile and speak to them in an inviting manner
- We treat every guest with the same respect we would our family
- We offer genuine, courteous care to ensure their return
- We escort our guests to their destination within our dealership rather than point them in the right direction
- We thank our guests for their business and make their last impression of the dealership as positive as the first
- We are always striving to better serve our community
- We are knowledgeable about our products, services and company policies
- We take responsibility for our actions and acknowledge when we are wrong
- It is everybody’s job to make the customer happy
- We are trustworthy individuals
- We have an open door policy at all levels
- We maintain a clean, clutter-free facility that is presentable to guests at all times
- We encourage forward thinking
- We avoid negative comments and complaints and respond to constructive criticism
- We use proper telephone etiquette-answering within three rings, introducing ourselves and the dealership in a pleasant tone
- We dress appropriately - wearing clean and professional clothing
- We enforce safe working habits and abide by all safety policies
Why Buy at Toyota Chula Vista?
We go the extra mile and offer Great Customer Service.
Our Google rating is 4.1 stars and we have over 150 5-Star reviews on Yelp.
We are heavily rooted in our community and believe in giving back. Some of our local sponsorships include the Chula Vista Police Department, Sharp Chula Vista, Eastlake and Olympian High School sports.
Our award winning Finance Team can help get you financed.
We have a well maintained and ADA compliant State of the Art Facility.
Our Staff is trilingual and multicultural.
We have Large Truck Bays to conveniently work on your Toyota Truck.
Our Sales team is available 7 days a week with extended hours to accommodate your schedule.
We offer a large inventory with an array of vehicles for all preferences.
Our Shuttle is available to take you home when you bring your vehicle for service.
We offer a complimentary car wash with every service.
Our facility is pet friendly.
We provide free history reports on pre-owned vehicles from Carfax and Auto Check
Our personnel are Toyota Trained and Certified.
We have a 24 hour online showroom with actual photos of new and used vehicles.
Our Genuine Toyota Parts & Accessories department is fully stocked for your convenience.
We are environmentally sensitive and a Chula Vista Certified Clean Business.
Our low staff turnover gives you the opportunity to work with the same associate year after year.
We offer refreshments and complimentary Wi-Fi.
Every new Toyota is delivered with a full tank of gas and ToyotaCare no cost maintenance.