About Us

“Automotive experts providing the best quality products & services with customer satisfaction in mind”

Here at Toyota Chula Vista, we’re different than your everyday superstores. With us you have a name, in lieu of a mere customer number. We aim to build long-lasting relationships with our loyal patrons and supply you with the personal attention that’s warranted. Our employee base is comprised of seasoned veterans in the automotive industry, who have helped us serve you since our inauguration in 2006. We know your vehicle is pivotal in your everyday life so beyond the brand you can trust, we’re the dealership you can trust. We’re here to provide you with the reliability and efficiency you need, always rendered with a smile. As a Toyota dealer serving Chula Vista, San Diego, and National City, we are completely devoted to our local patrons.

Our Philosophy in Action:

  • We are a family of friendly professionals
  • We are multilingual and multicultural
  • We greet every guest with a smile and speak to them in an inviting manner
  • We treat every guest with the same respect we would our family
  • We offer genuine, courteous care to ensure their return
  • We escort our guests to their destination within our dealership rather than point them in the right direction
  • We thank our guests for their business and make their last impression of the dealership as positive as the first
  • We are always striving to better serve our community
  • We are knowledgeable about our products, services and company policies
  • We take responsibility for our actions and acknowledge when we are wrong
  • It is everybody’s job to make the customer happy
  • We are trustworthy individuals
  • We have an open door policy at all levels
  • We maintain a clean, clutter-free facility that is presentable to guests at all times
  • We encourage forward thinking
  • We avoid negative comments and complaints and respond to constructive criticism
  • We use proper telephone etiquette-answering within three rings, introducing ourselves and the dealership in a pleasant tone
  • We dress appropriately - wearing clean and professional clothing
  • We enforce safe working habits and abide by all safety policies